What storage container sizes do you offer?
All our self-storage units are 20ft.
What security measures do you have in place to keep the storage containers secure?
Our Willenhall site is completely fenced and floodlit with the storage units in an area not visible to the main road.
We have 52 internal and external cameras and a 24/7 manned security gatehouse, so the site is constantly being closely monitored.
Do I need to bring my own padlock?
Yes, we ask that customers supply their own padlocks for their containers so that they can ensure their unit is always securely locked and that they are the only person with access.
How do I pay for my storage container?
We take cash upfront for the first 4 weeks and then issue a weekly invoice for any further payments
What is the shortest and longest length of time that a storage unit can be booked for?
You can book a storage unit for a minimum period of 4 weeks. There is no limit as to how long you can hire a storage unit for.
How do I cancel my reservation?
To cancel, you must provide 7 days' notice in writing.
When can I access my storage container?
Our site is open 24/7 so you can gain access to your storage container and everything inside at any time of day, any day of the week.
We do ask that you respect our residential neighbours outside of normal working hours by keeping noise to a minimum.
How soon can I access my storage container?
Depending on our availability, we can accept same day bookings.
All we need from you is an email address, mobile number, photo ID (a
passport or driving licence) and the initial payment. Once we have all of that,
you can move your belongings into your new storage container.